The toughest part about running a gym can be chasing down members for gym payments! This can be a hassle while you’re trying to run your business. There are several ways and strategies to ensure members are making their gym on time, so here are a few.
Explain Your Policy, Right Away!
The main reason why many members miss their gym payment is that they simply forgot about your billing policy. When every new member joins, make sure you verbally explain your policy and send them paperwork/emails ensuring they know about it. Once they are aware, they’ll make sure to get their bills in on time and not be surprised when it comes in.
The Billing Process
The easiest way to accept gym payments is to integrate an automated billing system, also known as ACH. With ACH, your members will be billed on the same day every month, and not have to do a thing! ACH securely takes the desired payment from their bank account and basically guarantees you won’t deal with late payments or insufficient funds. ACH gym payments are also the most difficult form of payments for customers to shut off because it’s linked to their bank account. The only way for them to cancel would be for them to cancel their gym membership with you.
ACH is the most common way for gyms to accept monthly payments or member dues. Another option is to accept credit cards from members when they are paying in-person online for classes, memberships, or for any other services your gym offers. When people join your gym, it’s always important to inform members of their payment options, terms, and the various cancellation policies and fees in place.
Additional Strategies
While explaining the policy in place and the billing options help, enabling your members to have their own account is an additional way for them to view their bills, membership type, and much more! With the RhinoFit user app, members can view their bills, schedule classes, appointments, and much more! As a gym owner, you’re able to approve bills and manage all of your gym billing and memberships.